Terms & Conditions
Rules for using The Lead You Need — plus SMS Terms for our text messaging program.
These Terms & Conditions (“Terms”) are an agreement between you and The Lead You Need LLC (Florida limited liability company; also operating as TLYN LLC / “Company,” “we,” “us”) governing use of theleadyouneed.com and related products and services (the “Service”).
Effective date: July 25, 2026. Last updated: July 25, 2026.
By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
SMS Terms (messaging program)
Program description: The Lead You Need SMS program is B2B transactional messaging to our own contractor customers who have opted in (for example via /sms-signup or another affirmative web form). Messages may include: notice that a purchased file or order is ready; a receipt or invoice pointer for that order; and replies to support questions the customer initiated. This program is not used for promotional blasts, inventory offers, prospecting, or lead-availability notices.
Message frequency varies.
Msg & data rates may apply.
STOP: Reply STOP to cancel. You may receive a one-time confirmation. After that, you will not receive further program texts unless you opt in again.
HELP: Reply HELP for help, or email boo@theleadyouneed.com.
Consent is not a condition of any purchase.
Carriers are not liable for delayed or undelivered messages. Supported on major U.S. wireless carriers; delivery is not guaranteed.
We do not sell, rent, or share your mobile number or SMS consent with third parties for their marketing. See our Privacy Policy.
The Service
We provide property-intelligence and lead-related tools for home-service professionals and related products for homeowners and partners. Features may change. We may add, modify, or discontinue parts of the Service with or without notice, except where we have a separate paid contract that says otherwise.
We guarantee authenticity, verification practices, and (where stated) platform exclusivity of leads sold by us — not that any lead will convert, that a homeowner will hire you, or any specific business outcome.
Accounts and eligibility
- You must provide accurate registration information and keep it current.
- You are responsible for activity under your credentials.
- You must be able to form a binding contract and use the Service only for lawful business or personal purposes consistent with these Terms.
Acceptable use
You agree not to:
- Violate TCPA, FTSA, CAN-SPAM, or any other applicable privacy/marketing law in your outreach.
- Misuse leads or data (spam, harassment, unlawful contact, resale of rivalrous exclusive leads contrary to product rules).
- Attempt to scrape, overload, reverse-engineer, or circumvent security or access controls.
- Upload malware or interfere with other users.
- Misrepresent affiliation with Company or fabricate records.
You are solely responsible for how you contact people using any data or leads you obtain.
Payments, credits, and refunds
Paid plans, credits, and one-off products are billed as described at purchase. Fees are generally non-refundable except where a written money-back or guarantee policy applies to a specific product. Chargebacks without first contacting support may result in account suspension.
Intellectual property
The Service, branding, software, models, and site content are owned by Company or its licensors. You receive a limited, non-exclusive, non-transferable license to use the Service as offered. You may not copy our methodology, clone product recipes, or republish proprietary scoring details.
Disclaimer of warranties
THE SERVICE AND ALL DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, or that data is complete or current for every use case.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE. OUR TOTAL LIABILITY ARISING FROM THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR $100 IF YOU HAVE NOT PAID).
Indemnification
You will defend and indemnify Company against claims arising from your use of the Service, your outreach, your violation of law, or your breach of these Terms.
Termination
We may suspend or terminate access for violation of these Terms, non-payment, abuse, or risk to the Service or others. You may stop using the Service at any time. Provisions that by nature should survive (IP, disclaimers, liability limits, indemnity, SMS opt-out records) survive termination.
Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Courts in Florida have exclusive jurisdiction, except where applicable law requires otherwise for consumers.
Changes
We may update these Terms. The “Last updated” date will change when we do. Material changes may be posted on the site. Continued use after an update constitutes acceptance where permitted by law.
Contact
boo@theleadyouneed.com
The Lead You Need LLC, Sarasota, Florida · [LEGAL_STREET_ADDRESS — Boo input required; do not invent]
Related: Privacy Policy · SMS opt-in. Product-specific terms (e.g. Data API evaluation terms) may apply in addition to these Terms.
The Lead You Need · www.theleadyouneed.com